Delivery and Packaging

Every order means so much to me and I pride myself on you receiving it beautifully packaged and in good time. Ready to ship items are dispatched within 2 business days and current production time of made to order items is displayed at the top of the right hand side bar on all shop pages. If you are in a hurry, we do offer rush order and express courier upgrades. 

UK orders

Orders going to UK addresses are shipped using Royal Mail's First or Second class service.

International Orders

Overseas orders are shipped using either:

  • Royal Mail's International Standard service
  • Royal Mail's Tracked and Signed service
  • UK Mail Express Courier service

Estimated Shipping Times with Royal Mail delivery

UK: 1-2 business days for first class. 3-5 days for second class*

Europe: 4-7 business days*

North America, Australia, New Zealand: 5-14 business days*

Asia Pacific, rest of the world: 7-28 days*

Estimated Shipping Times with Express Courier delivery

Europe: 2-3 business days (most locations)*

North America: 2-4 business days*

Australia, New Zealand, Asia Pacific, rest of the world: 4-6 business days*

* Please note: these shipping times are estimates not guaranteed timeframes. Delays can occur due to customs, weather conditions, location and at busy periods. Such delays are unfortunately out of my control and refunds will not be given due to postal delays.

Packaging

All orders are beautifully packaged in either a pretty paper bag or tissue paper and finished with a bow. They are then shipped in either a box and poly mailer or just the polymailer, depending on the size of the order - we try to keep your shipping costs down by choosing appropriate packaging. If your order is a gift, you can also order our gift wrapping service, which included a hand written gift tag with your choice of message.

Snug Creations orders, beautifully wrapped and ready for shipping